Marketing Operations Specialist - Temporary

Description 

Our Marketing and Knowledge Success (MKS) team is on the lookout for friendly, dedicated, hardworking, punctual and compassionate team players to join our team. The position will require an ability to work independently, and with a team as a Marketing Specialist. 

Who We Are 

National Veterinary Associates is one of the largest private owners of freestanding veterinary hospitals, pet resorts and specialty pet hospitals in the United States, Canada, Australia and New Zealand. Each general practice hospital, specialty hospital and pet resort operates under their own brand. With rapid annual growth through acquisition, NVA needs people with the ability and knowledge to manage the operation today, and tomorrow scale to support a much larger and complex organization. A cornerstone of the NVA culture is a servant leadership approach to our business, our hospitals, our pet resorts and our teams. We find people who exemplify the same servant leadership approach are best suited for NVA. We are a community dedicated to the love of animals and the people who love them.  

Position Responsibilities

• Provide concise, friendly service for multiple veterinary hospitals 
• Effective communication (written and verbal) with strong personal skills 
• Communicate with HMs to resolve Marketing program related issues and questions
• Respond to requests in a timely manner 
• Be knowledgeable of Marketing programs & ServiceNow
• Ability to navigate several tasks at once 
• Ability to work with team members to problem solve issues 
• Work independently in a friendly and supportive environment 
• Provide excellent client service, telephone, and email etiquette 
• Achieve performance goals 
• Other duties as assigned 

Qualifications

• 1-year ServiceNow & client service experience
• High school diploma 
• Proficient with Microsoft Office, Excel, Word 
• Professional work ethic 
• Time management and problem-solving skills 
• Adapt to changing environment 
• Must be able to work at a computer for long periods of time, which includes keyboard and mouse use 

Preferred Experience

• Veterinary or healthcare 
• Quality client service 
• Windows PC applications 
• AVImark Practice Management System 
• ServiceNow

Hours and Compensation

Full-Time Position with competitive benefits package 

Training provided  

Rate of Pay DOE and position 

$56,000-70,000