Veterinary Receptionist

Experienced Veterinary Receptionist

Billings Bridge Animal Hospital
Ottawa, ON
Full-Time Position

Join Our Team

Billings Bridge Animal Hospital is seeking a mature, experienced, and highly responsible Veterinary Receptionist to become an integral part of our compassionate and professional team. This is an excellent opportunity for an individual who excels in client service, thrives in a fast-paced environment, and understands the importance of providing exceptional care and support to both clients and their pets. While maintaining a warm and welcoming atmosphere.

Key Responsibilities

• Greet clients and patients in a friendly and professional manner
• Schedule and coordinate appointments efficiently
• Answer multi-line phone systems and respond to client inquiries
• Process payments and maintain accurate financial records
• Manage patient records and ensure information is up to date
• Maintain cleanliness and organization of the reception and waiting areas
• Support veterinarians and technicians through effective communication and coordination

Qualifications

Required

• Minimum 2 years of veterinary reception experience
• Excellent customer service and communication skills
• Strong computer and administrative skills
• Ability to multitask and remain calm under pressure
• Professional appearance and demeanor

• Exceptional attention to detail and organizational abilities
• Reliable attendance and punctuality
• Experience with veterinary practice management software
• Experience handling insurance claims

The Ideal Candidate

• Compassionate toward both pets and their owners
• Confident in handling challenging client situations professionally
• A team player who contributes positively to workplace culture
• Self-motivated and able to work independently
• Committed to providing outstanding client service

What We Offer

• Comprehensive health and wellness benefits
• Employee pet care discounts
• Supportive and collaborative work environment
• Stable, long-term employment opportunity

How to Apply

We welcome applications from experienced veterinary reception professionals who are looking to join a dedicated and caring team.

Please submit your resume and a brief cover letter.

Only candidates selected for an interview will be contacted.