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Job Details

Client Services Representative

Location Squamish, Canada
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Category
Support Staff
Job ID
32481
Role Type
Part-time
Hospital
Eagleview Veterinary Hospital
Job Title: Client Service Representative (CSR)
Location: Eagleview Veterinary Hospital – Squamish, BC
Schedule: Part-time (2-3 days per week, 9.5-hour shifts).
Must be available for weekend & evening shifts until 8:00 PM.
About Us
Eagleview Veterinary Hospital is a compassionate, community-focused clinic dedicated to providing high-quality care for pets and outstanding service for their families. We are proud of our supportive team environment and our commitment to creating a welcoming experience for every client who walks through our doors.
The Role
We are looking for a friendly, organized, and client-focused Client Service Representative to join our team. As the first point of contact, you will play an essential role in ensuring a positive and caring experience for both clients and their pets.
Schedule Details
Averaging around 2-3 shifts per week
9.5 hours per shift
Schedule includes most weekends & evenings until 8:00 PM
Ideal for someone seeking consistent part-time hours with full workdays
Key Responsibilities
  • Greet clients and their pets warmly and professionally
  • Answer phones, respond to email inquiries, and schedule appointments
  • Manage patient records and maintain accurate information
  • Process payments and handle invoicing
  • Support the veterinary team with administrative tasks
  • Maintain a clean and organized reception area & consultation rooms
  • Provide compassionate support during routine and urgent visits
What We’re Looking For
  • Excellent customer service and communication skills
  • Strong organizational and multitasking abilities
  • Calm, compassionate, and professional demeanor
  • Ability to work efficiently in a busy environment
  • Comfortable with computers and scheduling systems
  • Previous reception, customer service, or veterinary experience is an asset (training provided for the right candidate)
  • A genuine love for animals and their people
What We Offer
  • Consistent part-time schedule with full-length shifts
  • Supportive and positive team culture
  • Competitive wages based on experience
  • Staff discounts on veterinary services and products
  • Opportunities for learning and growth
How to Apply
Please send your resume and a brief cover letter to: Caitlyn.Palmer@nva.com
Subject line: Client Service Representative Application
Join Eagleview Veterinary Hospital and help make a difference for pets and their families in the Squamish community.
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